Privacy Policy

Last Updated: [09/09/2025]

Kingedwardcarehome.co.uk is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.kingedwardcarehome.co.uk .

1. Who We Are

We are the data controller responsible for your personal data. If you have questions about this policy or how we handle your information, you can contact us at:

Email: kingedwardcarehome@gmail.com
Address: 7-9 Warbreck Drive, Blackpool FY2 9SX

2. What Information We Collect

We may collect and process the following types of personal data:

• Information you provide directly: e.g., when you fill in forms, sign up for newsletters, make purchases, or contact us.
• Technical data: including IP address, browser type, device information, and details of your visits to the Website (via cookies or similar technologies).
• Transactional data: if you make purchases, such as billing details and payment history.
• Marketing preferences: your choices about receiving communications from us.

3. How We Use Your Information

We process your personal data to:

• Provide and improve our services.
• Process payments and orders.
• Respond to your enquiries or requests.
• Send you updates, promotions, or newsletters (if you have opted in).
• Comply with legal obligations.
• Analyse website performance and user behaviour.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

• Contractual necessity – to provide services or process orders.
• Legitimate interests – to improve our services and website functionality.
• Consent – where you have agreed to receive marketing communications.
• Legal obligation – where processing is required by law.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience and collect analytics. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

6. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment processors.
• IT service providers and hosting companies.
• Marketing and analytics providers (where consented).
• Regulatory or legal authorities where required by law.

We do not sell your personal data.

7. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK government.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

9. Your Rights

Under UK GDPR, you have the following rights:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Erasure of your data (“right to be forgotten”).
• Restriction or objection to processing.
• Data portability (receive a copy in a structured, machine-readable format).
• Withdraw consent where processing is based on consent.

You may exercise these rights by contacting us at kingedwardcarehome@gmail.com . You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Data Controller

Gemma Fletcher